Toll or dial through fraud costs UK businesses around £1.3 – £1.5 billion per year. The fraud involves organised criminals accessing your telephone system to make a large number of calls to premium rate numbers, the costs of which you are liable.
The crime takes place over a short period of time, usually over weekends when offices are empty. As this charitable organisation found out the costs can soon escalate. Callsure is just one in a range of security services can help protect your business against internal and external threats.
If one of your phone lines generates over £500 worth of outbound calls to non UK geographic, mobile or premium rate numbers in 24 hours, we will automatically restrict that line making outbound calls (we can easily turn it on again).
If the 24 hour threshold is breached, you will not be liable for any additional usage above £500, where that usage is fraudulent.
In the event of any of your phone lines being barred, we will send you an email to notify you that a restriction has been applied. We can then remove the block if you are satisfied that these calls are not fraudulent.
The cost of this service is £1.99 per analogue telephone number, £3.98 per ISDN2, £1.99 per ISDN30 channel and £1.99 per SIP trunk, per month.